Central da Belleza guarantees free shipping throughout Brazil .
This means that we deliver to all addresses in Brazil free of charge for you! All our orders are sent with free shipping.
All Central da Belleza products are shipped directly from our warehouses to our customers' addresses. The shipping time is 2-7 business days from the date of payment confirmation. This period includes order separation, packaging and collection by the carrier.
We usually process orders within a maximum of 2 business days, however sometimes things happen that we cannot control, such as problems with the carrier or the factory , so the maximum period is 7 business days .
Delivery times:
Payment confirmation: 1-3 business days
Processing and separation: 2-7 business days
Delivery: 5-28 business days
Based on our experience, 95% of orders are delivered within 10 business days of posting.
Your purchase is guaranteed at Central da Belleza.
We track your purchase order until delivery, ensuring delivery of your product, even with the risk of delays or your money back.
We always honor the seriousness and credibility with our clients.
All Central da Belleza products are imported and shipped directly from the factory in Asia to our customers' addresses throughout Brazil.
Delivery is always made by the Post Office, however in some cases, such as the recipient being absent, regions with delivery restrictions and other reasons, the Post Office may leave a notice to collect the products at the agency closest to the address provided.
We ask that you PAY FULL ATTENTION WHEN FILLING IN THE DELIVERY ADDRESS to ensure that it is made within the established deadline. Please note that the address cannot be changed after 24 hours of placing the order on the website, as the product is already separated for shipping within this period.
Customs Taxation: Upon arrival in Brazil, your product may be subject to taxation at customs inspection. We understand that this may be unexpected, and to mitigate this impact, we will share this responsibility with you: we will assume 50% of the tax amount. If your order is taxed, simply contact us at suporte@centraldabelleza.com, and we will take care of everything for you. We are always here to ensure that your shopping experience is positive.
Do you have any questions?
If you have any questions about your order or want to know more details about tracking, just send an email (suporte@centraldabelleza.com) with your order number + full name. Our team will analyze your order and help as soon as possible.
Remember, we are here to help. Always count on us!
IMPORTANT NOTICE: Delay in Deliveries Due to the Tax Auditors' Strike
Dear customers,
We inform you that, due to the ongoing strike by Federal Revenue Auditors, we are experiencing delays in some of our deliveries. This strike, which began on November 20, has significantly affected product inspection and release operations in several regions of the country.
We understand the importance of receiving your orders on time and would like to assure you that we are taking all necessary steps to expedite the process as quickly as possible. However, the current situation is beyond our direct control and delays may persist as long as the strike continues.
We sincerely appreciate your understanding and patience during this time. We are closely monitoring developments regarding the strike and hope to resume our normal delivery pattern as soon as possible.
For more information and updates on the status of your order, please contact us via our email: suporte@centraldabelleza.com . Your satisfaction remains our priority, and we are committed to keeping you informed and meeting your needs in the best possible way.
We appreciate your understanding and remain at your disposal for any further clarification.
Yours sincerely,
Central Beauty Team